TESTIMONIALS
dkVOGUE - Authentic Danish Design
Dear John,
I wanted to take a moment to reflect on our partnership, a few months short of our first anniversary.
With the global market place constantly throwing new and tough challenges to us all, you and your highly professional staff have managed to stay firmly grounded and deliver an outstanding and professional service, which puts your company in a league of your own. From our first meeting, the daily phone calls and e-mails, to every delivery made, I thoroughly enjoy working with the entire Qualex Inc. organization.
Your staff continuously impresses me with new levels of courtesy, professionalism and very importantly, attention to detail, qualities hard to come by in today’s fast paced marketplace. You have made tremendous efforts to learn, explore and understand our collections – a true testament to your commitment and desire to be the best in your field.
There is no doubt in my mind that we have found a true partner and I will continue our great partnership for a long time to come.
All the best,
Michael Brandt
Director of Business Development - dkVOGUE
West Hollywood, CA
LDC Design Studio
LDC has been working with Qualex for over 10 years. Recently we had an installation that was a bit out of the ordinary. The clients Malibu home is on a cliff with access to the home limited to an elevator and a very long, narrow staircase. While most of the pieces were able to fit into the elevator, a few were not. John and the Qualex team were able to navigate successfully through the obstacles resulting in an on time installation and another satisfied client.
Thank you
Joel Dessaules
LDC design studio
Los Angeles, CA
John Arnold Garcia Inc. Interior Design
Dear John,
I want to take a moment at the start of the new year to write you a note about how pleased I am with the service you provide me and my clients. I've been a member of the interior design business for 20 years and I must say without reservation that you and your staff are simply the best delivery and receiving service I've ever been associated with. You have kept pace handling and consolidating shipments as my practice has grown to national status. Now that I'm expanding Internationally, I feel confident knowing that I can rely on you to retrieve my merchandise at Los Angeles customs as well as inspect and record damage.
Your level of attention is paramount. I appreciate how you expedite each pickup and delivery by calling to confirm with both vendor and client; finishing each job by personally calling my office to verify the job is completed. You and your staff are courteous and conscientious, always willing to accommodate our needs and help in any way you can.
I look forward to working with you for many more years, and wish you and your business much success.
Sincerely,
John Garcia ASID
John Arnold Garcia Inc. Interior Design
Santa Ana, CA
Design Associates
Dear John:
This letter is written to express our profound thanks to you and your team at Qualex for extraordinary performance in the recent installations at our current Palm Desert project.
Your team showed extreme patience in arranging certain of the troubled pick-ups for this installation, exhibiting both good humor and understanding far beyond any reasonable expectation of ours, and something of which the client will never need to be aware.
Finally our clients and our design staff were just thrilled when the glove-clad Qualex team began the careful installation of this couple’s treasured possessions, new and old. It is no wonder that you and Qualex have come to define what we consider the epitome of excellence and professionalism in delivery services. We look forward to working with you in future projects, and deeply appreciate your contribution to our success.
With sincere thanks,
Madeleine E. Gramstad
Design Associates
Irvine, California
Inland Design Center
Dear John:
I have been wanting to write this letter for a while now to let you know how very pleased I have always been with the exceptional services you have provided to my showroom and our designer clients.
Whether you are delivering to a residence with your white glove, blanket wrap service, or picking up and delivering, or warehousing for me or my clients, we have all had the same outstanding service. It is a pleasure to work with you and your staff. Your drivers are always neat in appearance and professional. I especially appreciate the loyalty you have always shown to Inland Design Center in not extending your services directly to retail consumers, even when they have been persistent.
I have been in business for a long time and have never found this type of exceptional service. It is certainly a pleasure working with Qualex.
Best wishes for your continued success.
Diane Paul
Inland Design Center
Upland, California
James Callahan International
Dear John,
It is so refreshing to find a company which still believes in quality customer service. I was beginning to believe they no longer existed until we discovered you and Qualex.
It was a pleasure working with you in preparation for the installation of planters for our client in Dana Point. Even though they weighed from three hundred to five hundred pounds each and required a crane to place them to Mr. Callahan’s specifications, you and your staff accepted the challenge.
Mr. Callahan is a perfectionist who is not easily pleased and he called me from the job site to tell me how impressed he was with your staff and the professionalism with which they handled the installation.
John, the fact that your staff impressed Mr. Callahan is truly a compliment to you and how you run your company. We look forward to working with you and your staff in the future.
James Callahan International
Palm Springs, CA
San-Pri Interiors Inc.
Dear John,
I would like to extend my most sincere appreciation to you and your company for the outstanding work performance that is provided consistently to San-Pri Interiors. We view you and your company as an integral part of the service we provide for our clients. Our design concepts are dependent upon the integrity and professional job performance of many companies and individuals ranging from services to products. Qualex exemplifies the terms integrity and professionalism. The success of our installations and completion of our projects, which result in the satisfaction of our clients, is due to the dedication and teamwork that Qualex provides to San-Pri Interiors. It's with great pleasure that we thank you for your ability to conduct business in a manner that is in line with the goal of excellence of San-Pri Interiors.
Best regards,
Ronald G. Sanchez IIDA
San-Pri Interiors Inc.
Anaheim, CA and Red Hook, NY
Kara Webster Interior Design
Dear John,
I wanted to let you know how much I have appreciated your help with the Sherwood Project. I have been very pleased with the professional service you have provided throughout this project. It has been a luxury to have you and your staff handling my receiving and deliveries. It is not always easy to have out-of-state projects, but you have managed to make this project run smoothly for me. I appreciated your high level of attention to detail, and your personal phone calls to me to verify the status of the project. Your staff has been very accommodating and courteous. You are a pleasure to work with, and I can't thank you enough.
I look forward to many more projects with you!
Thanks again,
Kara Webster ASID
Kara Webster Interior Design
Sandy, Utah